Terms and Conditions

Welcome to Dilisu! By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing Dilisu a.k.a. Dilisu Foods website and app, you agree to comply with these Terms and Conditions, our Privacy Policy, and all applicable laws. If you do not agree, please refrain from using our website.

2. Use of the Website

• You must be at least 18 years old or have parental consent to use our services.
• You agree to use the website only for lawful purposes and not to engage in any fraudulent activities.

3. Product Information

• We strive to ensure that product descriptions and images are accurate. However, slight variations may occur, and we do not guarantee complete accuracy.
• Prices are subject to change without notice.

4. Orders and Payments

• All orders are subject to acceptance and availability.
• Payments must be made through the methods specified on the website.
• Dilisu Foods reserves the right to cancel any order if we suspect fraudulent activity or for other reasons, with prior notice.

5. Shipping and Delivery

• We aim to deliver your orders promptly. However, delivery timelines are estimates and may vary due to unforeseen circumstances.
• Shipping fees and policies are outlined on our website.

6. Returns and Refunds

• Please refer to our Return and Refund Policy for details on eligible returns, refunds, and exchanges.

7. Intellectual Property

• All content on Dilisu Foods, including text, images, logos, and graphics, is the property of its respective owners and protected by copyright laws.
• You may not use, reproduce, or distribute our content without prior written consent.

8. Limitation of Liability

• Dilisu Foods is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
• Our liability is limited to the amount paid by you for the product or service.

9. User Accounts

• If you create an account on Dilisu website and/or app, you are responsible for maintaining its confidentiality.
• You must notify us immediately of any unauthorised access to your account.

10. Modifications to Terms

• Dilisu Foods reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting on this page.

11. Governing Law

• These Terms and Conditions are governed by the laws of India, and any disputes will be resolved in the courts of Kolkata, West Bengal.

12. Contact Us

For questions or concerns regarding these Terms and Conditions, please contact us:

📧 Email: hello@dilisu.shop

📞 Phone: +91 9088569916

Thank you for choosing Dilisu - Delicious for you.